Privacy Policy

At Romayo’s, we prioritise your privacy and are committed to safeguarding your personal information. Explore how we manage your data responsibly.

This is the Privacy Policy for Romayo’s. Romayo’s respects the privacy of all users of ourwebsite (i.e. our desktop and mobile sites), social media pages and apps. This PrivacyStatement outlines our policy concerning the collection and use of personal informationwhich is gathered by Romayo’s from users of this website, subdomains and our socialmedia pages and our apps.

The aim of this privacy policy is to explain how Romayo’s collects and uses the personalinformation it gathers in this way. Romayo’s will ensure that it keeps all personalinformation you provide to us in accordance with our obligations under current DataProtection legislation.

Romayo’s is not responsible for the privacy practices of any external websites andplatforms which may be accessed or used in connection with your use of our website,social media pages or our apps and so we would advise that you review the privacystatements of those websites and platforms as they may be subject to different privacyrequirements.

Any processing of personal information gathered by Romayo’s as a result of your use ofthis website, social media pages or our apps is governed by the provisions of the IrishData Protection Acts 1988, 2003 and 2018.

What personal information do Romayo’s collect?

Romayo’s Sign In: If you create an Romayo’s account, we may collect and use your name,contact details, gender, IP address, browser, operating system and device (including itslocation) you used and details regarding your website, social media pages and app usage(e.g. pages time / date of pages visited / actions taken) to provide you with extra benefitslike saving teams/venues, redeeming/sampling free pints, receiving notifications aboutlive scores, promotions or venues showing live entertainment

We may also sometimes track who opened and clicked the links in the communicationsthat we send so that we can measure a campaign’s success.

If you’ve signed up to Romayo’s, we may combine your account information withinformation we collect about you using cookies, web beacons, device identifiers etc. Ifyou want to control the use of cookies etc, see the Romayo’s Cookie Policy.

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If you sign up for marketing communications or in-app push notifications in our apps, wemay also collect, use and combine similar information for the purposes of marketing,including through the use of cookies,etc. For example, we may combine your accountinformation with information we collect about you using cookies, web beacons, deviceidentifiers etc (including your device’s location). We may also sometimes track whoopened and clicked the links in the communications that we send using technologies sothat we can measure a campaign.

When you opt-in to in-app push notifications, we may also use this information to sendyou customised in-app push notifications regarding our service, including newsletters,messages about live scores, information on venues showing specific live sports.

We will ensure that all personal information supplied is held securely, in accordance withthe Data Protection Acts 1988, 2003 and 2018.

How do you use my information?

We use your personal information for the following purposes below:

Authenticate Your Account

As necessary to log you into the Platform and ensure the security of your account

Provide the Services

This includes providing you with the services, products, and functionality offered throughour Platform and fulfilling your requests, including but not limited to: online ordering.

Communication

About your account or use of our Platform, products, and/or functionality; respond to, orfollow up on, your comments and questions; and otherwise provide customer service

Send you marketing communications

Including communicating with you about Platform or products offered byRomayo’s, ourgroup companies, or our business partners and other marketing communications that webelieve you would be interested in, as permitted by law.

Operate and Improve our Platform

including using analytics to better understand how you use our Platform, for purposes ofproduct, website, application and service development and to enhance the userexperience.

Provide information to Outlets

For the purpose of service functionality. For example the name on your booking andcontact information.

Provide you with personalised advertising

We use the information to show you advertising on and offour Platform, which we thinkyou will find relevant. We also provide this information to our business partners to displayadvertisements that are relevant and less intrusive. If you sign up to electronic marketingcommunications from Romayo’s or to in-app push notifications on our apps, Romayo’smay send you information about our products and services which we think may be ofinterest to you including our weekly newsletter. In this case, we may build up a profile ofyou based upon what we infer from your usage of the different pages of our website andapps.

When you sign up to electronic communications, we’ll normally contact you by email, butwe may send you marketing texts also if you’ve given us your mobile number for thispurpose. If you have just signed up to in-app push notifications, we’ll only send you in-app push notifications.

How can I request a copy of my personal information held byRomayo’s?

If members of the public wish to see what personal information Romayo’s may hold onthem, please contact us at [email protected]